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The Diploma in Office IT is a comprehensive program designed to equip learners with essential technical and administrative skills needed in today’s professional office environment. The curriculum blends software proficiency, business communication, and foundational management practices, preparing students to confidently handle office tasks, solve workplace challenges, and support operational efficiency using technology.
Advanced Office Software Skills
Workplace Communication & Conflict Resolution
Administrative & Operational Support
Instructor-led classroom and virtual sessions
Practical exercises and office simulation tasks
Group discussions and real-life scenario training
Continuous assessment through projects and quizzes
Mode: Full-time or flexible part-time
Schedule: Weekday/evening/weekend classes available
Learning Hours: Approximately 600+ hours
Assessment: Regular evaluations and a final comprehensive project
Office Software Proficiency (MS Word & Excel)
Enhance document formatting, templates, mail merge, and advanced editing tools for professional document preparation.
Learn to manage spreadsheets, apply formulas, create charts, and use functions for data analysis and reporting.
Develop analytical thinking skills to evaluate situations and make informed decisions in the workplace.
Business Operations & Problem Solving
Understand inventory systems, stock control techniques, and software used for maintaining supply chain efficiency.
Gain basic accounting knowledge including budgeting, expense tracking, and financial reporting for team leaders.
Learn methods to manage disagreements, improve communication, and foster a positive work environment.
Customer Service & Professional Ethics
Explore ethical behavior in the workplace, professional responsibility, and integrity in IT and business processes.
Learn effective customer service techniques to handle queries, complaints, and build long-term client relationships.
This course awards 24 units upon successful completion, qualifying for diploma-level certification in Office IT.
For further details or assistance, feel free to return to the Course page or contact us with your inquiry. We’re here to help!
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