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The Certificate in Office IT program is designed to equip learners with essential computer and communication skills required in a modern office environment. This course covers a broad spectrum of technical and soft skills, from basic computing and productivity software to professional communication and time management. It adheres to international digital literacy and employability standards, making it ideal for individuals seeking entry-level roles in administration, data entry, and business support functions.
Digital Office Productivity
Professional Workplace Readiness
Foundational IT & Internet Skills
Instructor-led classroom training
Hands-on computer-based exercises
Practical assessments and simulations
Soft skills workshops and mock interviews
Total Duration: 8–12 weeks
Sessions: 3–4 sessions per week
Class Hours: 2–3 hours per session
Delivery Mode: Face-to-face or blended (online + classroom)
Digital Productivity Tools
This module emphasizes touch-typing techniques to improve typing speed and accuracy. Aligned with international keyboarding standards (e.g., 40–60 WPM), it ensures students can produce documents efficiently and error-free, critical for administrative and data-entry roles.
Students will learn the foundational tools of Microsoft Word 2010, including document creation, text formatting, tables, templates, and basic layout design. The course adheres to international standards like ICDL and prepares learners to create professional business documents.
This module introduces students to spreadsheet concepts such as data input, basic formulas, formatting, and chart creation. It meets the requirements of global digital competence frameworks and is vital for reporting, budgeting, and record management.
Professional Office Communication
This core unit provides a solid grounding in computer hardware, software, file management, and operating systems. It serves as a foundation for all digital tasks in the workplace and follows globally recognized IT user certification standards.
Students learn efficient browsing, search engine use, safe internet practices, and professional email etiquette. This module aligns with international IT standards and ensures learners can communicate and collaborate effectively in online environments.
This course teaches modern interviewing techniques, resume development, self-presentation, and confidence-building strategies. It follows global employability frameworks and prepares learners to excel in job-seeking scenarios.
Workplace Efficiency & Competency
Students develop personal productivity skills through prioritization, scheduling, and time-tracking methods. Incorporating global best practices like the Eisenhower Matrix and SMART goals, this module ensures efficient workplace habits.
Focused on effective written and verbal communication, this unit trains learners to create professional emails, reports, letters, and presentations. It reflects international business communication standards for clarity, tone, and appropriateness in professional settings.
Upon successful completion of this course, learners will have completed a total of 28 accredited training units aligned with international vocational standards.
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