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This is the ideal office administration course with eight nationally recognised units, specifically chosen to provide you with the skills and knowledge of current business practices and give you an advantage when applying for a promotion or a new job. If you are motivated to learn new skills to forward your career, this is an excellent start! We ensures this course not only broadens your administration skill set but acts as evidence to employers that you can perform secretarial and office administrative tasks to a high standard.
Office Administrator
Secretary
Personal Assistant
Receptionist
You learn better when we are together
As an office administration personal, your keyboard skills, typing speed & Accuracy is important. This unit, its train you speed & Accuracy of typing through a software. You need download and install this software into your computer ( Software unlock key is attached with the software), and follow the software instruction to go through the practice process.
In This Unit, you will learn how to use basic MS word function and features to produce business documents, letters, etc. This is a essential skill in this computer world, to maintain effective communication and support in business management.
Learning Objective:
o Understand general computing concepts
o Understand the difference between hardware and software, and how each works
o Understand how information networks operate
o Become aware of security concerns and how to work safely
o Learn the first steps of using a computer, including using the keyboard, mouse, and Windows desktop
o Learn the first steps of using a computer, including using the keyboard, mouse, and Windows desktop
o Be able to effectively manage and use files and folders
Learn how to use the basic Windows applications, including WordPad, NotePad, Task Manager, Calculator, Paint, and Internet Explorer
This unit will help you know how to:
o Understand the difference between ethics and morals
o Understand the value of ethics
o Identify some of your values and moral principles
o Be familiar with some philosophical approaches to ethical decisions
o Identify some ways to improve ethics in your office
o Know what is required to start developing an office code of ethics
o Know some ways to avoid ethical dilemmas
o Have some tools to help you make better decisions
o Be familiar with some common ethical dilemmas
o This unit will teach you how to use Ms Excel to design and work on business forms.
Learning Objective:
o Learn the value of good written communication.
o Learn how to write and proofread your work so it is clear, concise, complete, and correct.
o Apply these skills in real world situations.
o Understand the proper format for memos, letters, and e-mails.
o Understand the importance of professional presence on the job.
o Learn how to self-manage to become more effective and efficient.
o Improve your communications skills, including listening, questioning, and being more assertive.
o Increase your effectiveness in recognizing and managing conflict, and dealing with difficult people.
Learning Objective:
o Define basic financial terminology
o Prepare a budget of any type or size
o Get your budget approved
o Perform basic ratio analysis
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